I’m Kevin, a coder and website manager based in Scottsdale, Arizona. With a Bachelor of Arts in Organizational and Strategic Communications from the University of Colorado, Colorado Springs, I bring a strong foundation in communication and technical skills to my work. I specialize in building functional, user-friendly websites using HTML, JavaScript, and Bootstrap, and I have experience managing projects for clients like Calaveras Cars, Nike, and Starbucks.
Calaveras Cars, Phoenix, AZ (Remote) | December 2023 – Present
Manage multiple client projects by creating and maintaining detailed schedules for web development to ensure timely delivery. Collaborate with clients to gather requirements, execute design revisions, and resolve issues, improving customer satisfaction. Support IT-related website tasks by troubleshooting technical issues, coordinating with hosting providers, and implementing updates to ensure functionality and uptime. Built the website, marketing materials, and content for www.calaverascars.com.
TekSystems Inc., Phoenix, AZ | October 2022 – December 2023
Managed the portfolios of over 50 projects from various customers including Nike, Starbucks, RJ Reynolds, and eBay. Organized and audited month-to-month project financials to ensure accurate payouts to recruiters and sellers based on project performance. Coordinated monthly financial calls to discuss and evaluate project performance with Delivery Managers.
Home Depot Contact Center PRO, Phoenix, AZ | April 2022 – October 2022
Provided problem-solving for major contractors with time restrictions in the Home Depot network. Handled B2C and B2B high-volume calls and provided excellent customer support for the Home Depot clientele.
Home Depot Contact Center, Phoenix, AZ | October 2020 – April 2022
Built strong rapport over the phone to ensure customers’ problems would be resolved in a timely manner. Handled unruly customers exercising de-escalation tactics and provided resolutions. Solved complex logistical problems in shipping mix-ups with Home Depot consumers.
HVAC CAD, Clayton, CA | January 2019 – December 2019
Learned AutoCAD, Navisworks, Bluebeam, and Revit in a few months with no formal training and began drafting, dimensioning, and hanging duct while working within the building trades.
University of Colorado, Colorado Springs | Graduated December 2018
Completed a GEEV Minor "Geography & Environmental Studies" enhancing my understanding of environmental history, topographical mapping, and map design.
Led the varsity golf team, demonstrating leadership, teamwork, and strategic planning skills.
Certified drone pilot with experience in aerial photography and videography, adding a unique skill set to my technical capabilities.